Let’s face it: None of us should wish for such prying encounters, but if you’ve ever been caught up in an accident, the apprehension about your car can be quite a drain on your day to day activities. It is not so much about the fact that one requires a working automobile, rather to say they cannot do without one. Now, this is where a Like for Like courtesy car comes in. And at Hammonds Fleet Care we make it a priority to ensure that if you are stuck in this circumstance, you get the most relevant replacement vehicle as soon as possible to avoid any hassle.
What is a Like for Like Courtesy Car?
There are instances where one car is completely damaged or wrecked internally and is out of usage for some time. A like for like car is a replacement vehicle which is given to you in those instances. An example of this is a standard replacement courtesy vehicle where the car would be of a lower grade. This does not pertain to a like for like where every vehicle attempts to follow the specs of the person’s old car.
For example, if you own a car that has say dual zone climate control, leather seating, among other luxury fittings, you can’t be expected to settle for a smaller compact car, as that contradicts the very idea of having all those niceties - and the option exists for a reason.
Why Do You Need a Courtesy Car?
Preserving Your Convenience and Comfort
Coming back to the example of a family car such as a seven seater that one has to replace with a hatchback, it isn’t the easiest thing. A like for like replacement makes sure that the disruption to your normal activities is as little as possible.
Professional Image
Nothing says importance more than a luxury or an executive car. However, appearance matters for all of you which is why a suitable courtesy car helps maintain your image.
Practicality
If your vehicle has features like an extra boot or towing a similar replacement will suffice.
How Do Like-for-Like Courtesy Cars Work?
Determining Fault
These cars are usually offered to drivers who get engaged in a non-fault accident. Even expenses incurred in hiring the courtesy car will be borne by the other parties insurance.
Arranging the Replacement
At Hammonds Fleet Care we try to take care of it all for you. As soon as the accident has been reported we will have a suitable courtesy car dispatched to you.
Duration of Use
You are free to use the courtesy car until your own vehicle is mended or replaced so that there is no loss in your mobility.
Who Qualifies for a Like for Like Courtesy Car?
Non-Fault Drivers
If an accident wasn’t your doing usually most insurance policies would give you a courtesy car in such scenarios.
Insured Drivers
Always ensure your policy does not have such courtesy car provision so if it does, there will be no need to derive such specialized services as we offer at Hammonds Fleet Care.
Owners of Specific Vehicles
If your vehicle belongs to the luxury, commercial vehicles or family owned categories, then custom fit replacements are even more critical.
How Hammonds Fleet Care Can Help
In case of an accident, Hammonds Fleet Care goes out of their way in order to ease the burden of the customer. Below are our offerings:
Immediate Action
Time is of the essence when obtaining a replacement vehicle, and we ensure that it is delivered as soon as possible.
Huge Fleet Choices
No matter what type of car you own, we have one to suit your requirements.
No Problems At All
We can take care of the rest, from contacting the insurance company to bringing your complimentary car.
Types of Like-for-Like Courtesy Cars
Family Cars
If you need extra space for children, groceries, or the family dog, we have other options that will fit your needs.
Luxury Cars
Are you accustomed to certain standards with regard to quality and performance? That’s okay; we have provision for that as well.
Commercial Vehicles
For people running a business, a similar-in-size courtesy van provides continuity in operations.
Electric or Hybrid Cars
Are you eco-friendly? We will ensure that suitable replacement cars are provided to you.
What Steps to Follow After An Accident
Keep Composure
Take a deep breath and relax. Remember, your safety comes first.
Collect Details
These details can be names, insurance numbers, and accident photos for proof, evidence, necessary information, etc.
Notify The Authorities
Report your insurer about the accident.
Make that call to Hammonds Fleet Care
We will take care of the rest, providing you with a courtesy car that is the same as yours and also, will help you with the claims.
Common Myths About Courtesy Cars
"I’m Only Eligible for a Standard Car"
False! In the case of the non-fault party, you are entitled to receive one that replicates your automobile.
"Getting A Courtesy Car Is A Nuisance"
Not with Hammonds Fleet Care. You don’t have to struggle, we keep you on track.
"My Insurance Premium Will Go Up"
Your premiums are not meant to be affected by using a courtesy car if the accident was not your fault.
Any Challenges Encountered When Choosing Hammonds Fleet Care
Simple Solutions
The most difficult part comes after an accident. We deal with the rest in a very straightforward manner.
Fleet of Cars that have been Serviced
Our fleet is constantly maintained and is fully available whenever needed.
Important Focus On The Client
Your satisfaction is paramount. We do our utmost to adjust our offerings to suit your needs.
Cost of Like-for-Like Courtesy Cars
Normally, the insurance of the responsible party pays the expenses of the courtesy vehicle. You won’t have to worry about unanticipated costs because this enables you to concentrate on getting better.
FAQs
How long should I wait for a like-for-like courtesy car?
Reports for this incident are dealt within twenty-four to forty-eight hours depending on availability of the vehicle. It's always important to note that the courtesy car will deliver to you in time or sort out for a delivery of a courtesy car for you.
What do I do in case my car has been declared a total loss?
In such a situation it is recommended to use the courtesy car until such a time you are able to receive the majority of your claim back or are able to purchase a new ride.
Can I have my choice regarding the make and model of a courtesy vehicle?
We do our best to minimize the disturbance by matching the specifications of your vehicle wherever possible.
Are there any restrictions on the use of courtesy cars in terms of mileage?
Hammonds Fleet Care strives to match preferences to the extent possible but this differs across providers.
What do I do if I wasn’t to blame but don’t have insurance coverage either?
In such a situation, the comprehensive vehicle courtesy car can be issued by the insurance company of the party which is at fault.
